Troubleshooting visual changes not appearing in the page editor

If you're making changes to your page but they're not appearing in the editor, there are several troubleshooting steps you can try to resolve this issue.

Try restarting the sandbox

The most common solution is to restart your sandbox, which resets the page viewer and updates it with the latest changes:

1. Right-click the reload button in the top right section of the editor page

2. Click "Restart Sandbox" from the dropdown menu

Simple browser refresh

Sometimes a simple browser refresh can resolve display issues. Try refreshing your browser page to see if the changes appear.

Log out and log back in

If the above steps don't work, try logging out of your account completely and then logging back in. This can help reset your session and display the most current version of your page.

When to contact support

If you've tried all the above steps and your changes still aren't appearing, contact support immediately. This could indicate a more complex issue that requires technical assistance. When reaching out, include:

• The specific page you're working on

• What changes you're trying to make

• Screenshots of the issue if possible

These display issues can sometimes occur when the sandbox gets into a broken state, but the troubleshooting steps above resolve the problem in most cases.